Shipping policy

At Artibrass, we take pride in delivering our handcrafted copper products with care and efficiency. Please read our shipping policy below to understand how we handle orders, delivery times, and more.

1. Shipping Destinations

We currently ship our products to:

• We ship all over the world, And price my vary depend on your place. Please contact us if you are unsure whether we ship to your location.

2. Processing Time

• Orders are processed within 1–3 business days.

• Custom or made-to-order items may require additional processing time. Estimated production times will be clearly indicated on the product page.

3. Delivery Time

Estimated delivery times:

• Domestic (Morocco): 2–5 business days

• International: 7–15 business days (may vary depending on destination and customs)

Please note that delivery times are estimates and may be affected by holidays, customs delays, or unexpected shipping disruptions.

4. Shipping Costs

• Shipping costs are included with the price.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

6. Customs, Duties, and Taxes

For international orders:

• Customers are responsible for any customs duties, import taxes, or other fees imposed by the destination country.

• Artibrass is not responsible for delays caused by customs.

7. Damaged or Lost Packages

• If your package arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

• If your order is lost in transit, reach out to us and we will work with the shipping provider to resolve the issue.

8. Questions?

For any shipping inquiries, please contact us at:
📧 artibrass23@gmail.com
🌐 https://artibrass.com